I am having trouble using RefWorks with FireFox. Do you know why?
Yes. In FireFox, look for a blue exclamation point icon in the lower left-hand side of your screen; it’s just to the right of the lock icon. Click the exclamation point icon and in the “Blocked Popups” window that appears, click “Unblock Site”. Next, select your browser refresh button and you should see the RefWorks login screen. Unblocking the RefWorks pop-up should only need to be done once per FireFox install or user profile.