I am having trouble setting up my Palm Pre for student email. What is the best way to set it up?
First and foremost, you have to update the WebOS software to at least WebOS 1.1. Prior to that version, the Palm Pre was not compatible with our student email system. Once you are sure you are upgraded to at least WebOS 1.1, the best way to set it up is to use Exchange ActiveSync (EAS). When you are ready to configure your account and it asks for your email address and password, don’t fill it in. Instead, go to the top left and click on the down arrow next to “Email” to bring up a menu. Choose “Manual Setup”. Choose “Exchange (EAS)”. Type in your email address, your password, leave domain blank, and for the incoming mail server type “https://m.outlook.com/”. That should be all there is to it.