I am having trouble reaching the SEFCU OnLine log-in screen, what should I do?
A. Try one of the following: If you can access other internet sites but you cannot reach the SEFCU OnLine log-in screen, please verify that you are entering the correct URL (web site address) in your browser. See the answer to the question “How do I access SEFCU OnLine once I’ve enrolled?” in this document. If you are trying to log-in to SEFCU OnLine from work and are always unable to reach the log-in screen, and others at your work location are also experiencing this problem, then the cause may be a configuration issue in your work location’s firewall or proxy firewall server. Contact your work location’s network administrator to determine if a configuration change is needed to allow access to SEFCU OnLine. To access SEFCU OnLine, the firewall/proxy server must allow access to the site https://www.onlinesefcu.com/onlineserv/HB.
