I am having trouble downloading the software or unstuffing the software. What can I do?
Oftentimes, it is not clear whether the problem is downloading the software or unstuffing it. Here are some general guidelines: If you receive a file not found message from your browser, there is a good chance that either you have encountered a bug in your email program (if you double-clicked the link in the message you received) or mis-copied the URL. Be sure that the URL that you see in your browser’s location field precisely matches the URL as it appears in the email message you received. If double-clicking the link in your email message does not work, select the text in the message. Copy it to the clipboard and paste it into your browser’s location or URL field. If you continue to have problems, email use the precise URL that you are pasting into your browser and the URL as it appears in your browser’s location field after trying to download. If the software downloads but you receive a message when unstuffing the file that something is wrong, you may have an older version of the St
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