I am having some navigation problems using the Online Store: when I go to checkout it pops me back to the product list (or other nav problems). Whats going on?
The three most likely possibilities: 1) The store depends upon mild use of cookies to save people from circular loop navigation, as is possible with some browsers when hitting combinations of controls in the store and browser Back and Forward buttons. If you have cookies disabled or are using very atypical browser settings it cannot work right. Using IE 5.5 or 6.0, set your cookie privacy settings to medium (the default) or low and then place the order. 2) It could also be that the session you were using to place orders has expired. If you do not do anything with the website for 20 minutes or so, the server assumes that you have ended the connection and discards all data it has received. 3) It could be that the Online Store has been upgraded in the middle of your transaction. This is extremely rare since, while upgrades are used to add various new features to the website, most of them do not require ending and restarting all sessions that are currently in process. Nonetheless this is s
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- I am having some navigation problems using the Online Store: when I go to checkout it pops me back to the product list (or other nav problems). Whats going on?
