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I am having problems printing a license for an application filed in ULS. Should I contact Technical Support or the FCCs staff?

April 26, 2017application contact FCC filed license printing problems technical support ULs

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I am having problems printing a license for an application filed in ULS. Should I contact Technical Support or the FCCs staff?

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If you experience any type of technical problem in ULS, then you should call Technical Support at (202) 414-1250 as the first point of contact. Even if you have regular contact with FCC staff members, it is important to call Technical Support first because they can quickly diagnose and resolve technical problems, which is something that FCC staff members are not specifically trained to do. If it is determined that your problem requires referral to the FCC staff, Technical Support will refer you to a FCC staff member experienced in the relevant subject matter.