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I am having difficulty releasing messages from my Quarantine Report. Whats wrong?

April 26, 2017difficulty Messages quarantine report wrong

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I am having difficulty releasing messages from my Quarantine Report. Whats wrong?

1 Answer

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Customers who have Netscape set as the default web browser experience problems when trying to release messages from Quarantine. If Netscape is your default browser, you may release messages using the following method: from the Release column in the Quarantine Report, right click on Click Here then choose “Open in New Window”.