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I am having a problem with the SiteWorx importer. What could be the cause?

April 26, 2017cause importer problem siteworx

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I am having a problem with the SiteWorx importer. What could be the cause?

1 Answer

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One possible problem is that the unique SiteWorx user name (e.g. /home/ ) from the old box is not available on the new one. Since the SiteWorx importer/restore is dependent on using the original name, this issue must be resolved before you proceed.. Another problem could be your MySQL version. If your old server was running MySQL 4 and the new one only has MySQL 3, your databases and/or users will probably not be imported.