I am having a problem getting into one of the online databases, but it was fine last week — what happened?
If a publisher changes something like a password and forgets to tell us, access to that database can be cut off. Also, databases go down periodically due to technical glitches. Often we don’t know about these problems until someone like you can’t get in. If you’re having an access problem, please use this email form or call 1-866-262-1510 (toll-free) to report the name of the database, and we will see to it that the problem is fixed.