Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I am getting the message “Sorry SP EX cannot be used” when I try to select the “SP EX” icon in the Chooser. What should I do?

April 26, 2017Chooser Icon message select Try

0

Posted

I am getting the message “Sorry SP EX cannot be used” when I try to select the “SP EX” icon in the Chooser. What should I do?

1 Answer

0

Posted

This message indicates that there a problem with the driver or the way it was installed, and you will need to remove and reinstall the driver. To remove the driver, trash the “SP EX”, “EPSON Monitor3”, and “EPSON Folder” extensions from your “Extensions” folder (the “Extensions” folder is located in your “System Folder” folder in your hard drive). Then, restart your Macintosh and reinstall the driver. If you have printer drivers of other EPSON printers installed on your system, you may need to reinstall them after removing the Stylus Photo EX driver.