I am getting slow response to my Online Services session; what is the problem?
There are a number of conditions that might affect your response time. Often a decrease in the response time is related to traffic over the communication lines. Depending upon your location, Online Services uses your campus Intranet, the Internet or both. The number of users on any portion of those systems will often slow the response time for everyone. This is caused not only by increased user traffic, but also by the additional processing required of the host machine to respond to Online Services queries. An example of a high-use time period would be during peak Web registration periods. You may also experience slower performance during peak usage periods for your Internet Service Provider (ISP). You should notify the ACC Help Desk or 223-HELP if you continue to experience poor performance during non-peak usage periods.
