I am getting “permission denied”, “invalid login”, or “unknown host” when I try to connect– whats wrong?
If you are getting Permission denied after you connect you are probably not in the /web folder. Double click on the /web folder and then try to upload. Invalid login error messages indicate that the username/password you’re using don’t match what is set up on the server. This could be due to case sensitivity (for example, if your username is susan and you put Susan into the FTP program as the userid), a wrong password, or a problem with your directory itself. Unknown host error messages usually indicate that you have mistyped your domain name, try using the domain name only: YOUR-SITE.com. If you’ve checked and are putting correct information into your FTP program, or if you never had trouble before and are now getting one of these error messages, please call customer service and ask for a tech support person, or email webmaster@cbcinet.net.
Related Questions
- When I try to get on the cavalier wireless network, I get a message that says "Self-assigned IP address," and I can’t connect. What’s wrong?
- I signed up for domain services, but when I try to connect to my hostname, it doesn work! Whats wrong?
- When I try to connect to UW Google Email I get a "Google Apps - Invalid Email" error. What is wrong?
