I am getting Direct 3D or D3D Errors and Initialization Errors, my screen is all black, or I am getting a error about “refresh rates”, what can I do?
A. You game may be running at an unsupported resolution and refresh rate. First, make sure your monitor is running at a supported resolution and refresh rate. Try changing your desktop resolution to 1024 x 768 at 75 hertz. Then: 1. Create or edit the file My Documents\My Games\Age of Empires 3. 2. Startup\user.cfg 3. On a new line add the word “window”, without the quotes. 4. Restart the game Second try this: 1. Identify your current working resolution and refresh rate (or one that you know works) through your Display Property settings (i.e. 1024 x 768, 60 Hz) 2. For vanilla Age of Empires III, open the following file for editing: My Documents\My Games\Age of Empires 3\Users\NewProfile.xml. 3. Go to the resolution setting line (around line 30) that says this: 1024 x 768 4. Edit the resolution text to match the working resolution you identified earlier. 5. Go to the refresh rate setting line (around line 67) that says this: 75 6. Edit the refresh rate value to the working rate you ident
