Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I am getting a “data limit exceeded” message when trying to backup, using Connected Backup. Why?

April 26, 2017backup connected message

0

Posted

I am getting a “data limit exceeded” message when trying to backup, using Connected Backup. Why?

1 Answer

0

Posted

The amount of data selected for backup has exceeded the configured size limit of the agent. In order to allow backups to continue, you should exclude some files from the Connected Backup backup or have your account moved to a tier with a larger limit. Q: I have a large hard drive. How can I get it all backed up. A: The basic Connected Backup tier (Tier 1) is limited to 40 gigabytes of data. Two additional tiers are available at additional costs: Tier 2 allows up to 100 gigabytes of data, and Tier 3 allows up to 200 gigabytes of data. You should contact your departmental administrator about having your account moved to a different tier if you need added capacity.