I am dissatisfied with the design. Who pays the return shipping costs?
Due to the excellent quality standards of our designs, unsatisfactory items are not to be expected. However, if you are dissatisfied with the quality (for example, damage), please let us know as soon as possible, and we will prepare this item again and send it back to you immediately. There is no need to return the damaged item back to us. Details about our return shipping cost can be read under the paragraph: General Business Terms.