I am concerned I may not receive my Star Package in time for a special occassion. What do I do?
If you have ordered your star close to the day that you want to give it to the recipient and you don’t think that you will get it on time, there is something that you can do. You must know your star registration number. You can find it two ways. First, look at the receipt that was emailed to you when you placed your online order. Second, you can go to the “Contact Us” link and using the “Find Your Star Registration Number” Service Request enter the name of the star to find your number. Once you have your star registration number, you can use the “Find Your Star” link to get a copy of your certificate emailed to you immediately! You can then use this certificate temporarily until your star package arrives.
