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I am attempting to create a membership account, but am being told that my e-mail address has been pre-registered and therefore cannot complete the process. What now?

April 26, 2017account address attempting COMPLETE create e-mail membership pre-registered process

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I am attempting to create a membership account, but am being told that my e-mail address has been pre-registered and therefore cannot complete the process. What now?

1 Answer

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If you are a MaplePrimes member and/or an author of an application within the Maple Application Center, it is likely that a membership account was created automatically on your behalf and that, as a result, you are not able to create a membership account using the same e-mail address. If you are a MaplePrimes member, see the FAQ item above for further information.