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I am an EXpressToll® customer, but I just got a Go-Pass Bill in the mail from Northwest Parkway. Why?

April 26, 2017customer expresstoll® GOT mail northwest parkway

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I am an EXpressToll® customer, but I just got a Go-Pass Bill in the mail from Northwest Parkway. Why?

1 Answer

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The Northwest Parkway accepts EXpressToll® passes as payment for our tolls. If, however, you received a separate bill from us, that generally means that something is not matching up with the EXpressToll® account. Perhaps the license plate number is not listed on your account, or the license plate number was added to the account after the time the toll occurred. Perhaps the credit card backing your EXpressToll® account has passed its expiration date. Just give us a call at 303-926-2500 and we can determine the reason, and try to ensure that you do not receive separate bills from Northwest Parkway in the future.