I am an existing TPG ADSL2+ customer, can I switch to the TPG and Home Phone bundle?
We cannot transfer existing ADSL2+ customers to the ADSL2+ and Home Phone bundle due to technical limitations that Telstra put onto TPG. In order to make the transfer, we are required to remove your existing ADSL2+ service and make a new connection. This means existing TPG customers will have to cancel their existing service and signup again for the ADSL2+ and Home Phone bundle. TPG is working with Telstra to overcome their limitations and no ETA at this stage.
Related Questions
- Can I use TPG Home Phone for line rental and local calls only and choose another provider for other calls (national long distance, international, calls to mobiles)?
- On the day of ADSL2+ with TPG Home Phone installation, do I need to be present at the location of the installation?
- How long will it take for ADSL2+ with TPG Home Phone to become active from Registration?
