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I am an existing customer and would like to transfer my existing phone number to my Lingo broadband phone service account, what steps do I need to take to make this happen?

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• Contact Lingo Customer Care by phone or e-mail and provide them the number you wish to transfer. • Login to your account, click Support and then choose Electronic Letter of Authorization. • Follow the on screen instructions to complete the Letter of Authorization. • Lingo will send you a confirmation email within 48 hours to confirm receipt of your LOA and start the process to transfer your phone number. You can check the status of your number transfer at any time by logging in to your account and Lingo.com, clicking Support in the left side navigation and then Transfer Your Phone Number. Important: • Make sure that the address on the phone bill is the exact service address for the active number you wish to transfer. If it is not, please provide us with the service address for that number. top What happens once I submit my LOA to Lingo? Once Lingo receives your LOA, we will send you a confirmation email and contact your current phone service provider to initiate the transfer of your

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