I am an existing customer and I want to change my Tesco Talk Wi-fi service what do I need to do?
i. Joining a call plan Log in to your account by clicking on the Register or Login button on this web site. Click on “Manage my call plan” under “My service”. Select the call plan that you want to sign up to and follow the on screen instructions. ii. Upgrade a call plan Log in to your account by clicking on the Register or Login button on this web site. Click on “Manage my call plan” under “My service”. Select the new call plan that you want to sign up to and follow the on screen instructions. Once you have completed this process, your old call plan will be automatically cancelled. Your new call plan will come into effect on your next call plan subscription payment date (provided you have given us at least 4 days’ notice). iii. Downgrade a call plan Unfortunately you are not able to downgrade your call plan in the first three months of your contract. Log in to your account by clicking on the Register or Login button on this web site. To downgrade you call plan click on “Manage my call
