I am an Administrator or developer and am getting the message “Client Certificate is untrusted or corrupt”?
If you are seeing an error displayed in an application log file similar to “Client certificate is untrusted or corrupt” the first step is to make sure the new CA certificates are present in the correct certificate stores (folders) and try again. IMPORTANT: You must be a Windows Administrator to complete these steps. Step 1: Confirm the OATI webCARES Issuing CA and OATI webCARES Root CA certificates are present. Start Button>Run>MMC>OK button>this opens a blank Microsoft Management Console. File>Add/Remove Snap-in>Add Button>Choose Certificates Snap-in>Add Button>Computer Account>Next>Local Computer>Finish>Close>OK Click the plus (+) sign to expand the Certificates (Local Computer)>Expand the Intermediate Certification Authorities store>Select the Certificates store (folder). Confirm OATI WebCARES Issuing CA is present. If not present right click on the Certificates folder and choose Import to import the certificate downloaded from http://www.oaticerts.com/repository/OATIIA2.crt Delete
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- I am an Administrator or developer and am getting the message "Client Certificate is untrusted or corrupt"?
