I am an administrator at a hospital. How can I lower personnel costs while improving customer service?
A. By installing videoconferencing terminals at Immediate Care Clinics with overflow patient registration, it is possible to reduce patient waiting time. The hospital staff in the video window of the desktop terminal can register the patient over the video link. Insurance and patient information can be relayed to hospital staff interactively from the remote clinic.
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- I am an administrator at a hospital. How can I lower personnel costs while improving customer service?
