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I am a Specialized Government Services Customer. How do I get routed directly to the Government section of the Customer Resource Center when calling 1-800-321-8807?

April 26, 2017center customer directly government Resource routed section Services Specialized

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I am a Specialized Government Services Customer. How do I get routed directly to the Government section of the Customer Resource Center when calling 1-800-321-8807?

1 Answer

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1. Do NOT enter your 6-digit Contact ID if you have one. 2. When prompted, say “No Contact ID” or press 2. 3. Say “Government” or press 6 for Government Contract Cargo Services.