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I am a retailer with a Gacha Vending Machine. What refund procedure should I follow?

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I am a retailer with a Gacha Vending Machine. What refund procedure should I follow?

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If one of your customers has a problem using the Gacha Vending Machine and you have an approved Gacha International Operator maintaining the machine, it is easy to reclaim any refunds issued. Simply keep a written record of the incident that occurred together with the date and the Operator will reimburse you on his next visit.

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