I am a new Standard AUSkey holder but can’t access any ATO online services. What should I do?
You need your Administrator AUSkey holder to activate your portal access and set up your permissions before you can access our online services. First login to the portal (so our system recognises your AUSkey) and then notify your administrator that you require your permissions to be set. Your administrator will then be able to login to the portal and use Online Access Manager to manage your permissions.