I am a Jewelry seller using Amazon 2.0 (US). What does the error “item_display_dimensions is/are not provided” mean?
This error message only applies to Jewelry sellers using Amazon 2.0. The entire error message reads: Amazon tried to match SKU to an existing item on Amazon but was unable to because of the following reason given by Amazon: item_display_dimensions/width is/are not provided; In the error message “Width” may be replaced with “Length” or “Height” as well depending on which value(s) your item is missing. In the Jewelry category, Amazon now requires that if any of the item dimension fields (length, width, or height) on the “Common” page of the template are provided that all 3 item dimensions must be provided. This error is referring to at least one of the fields in the “Item Dimensions” section on the “Common” page of the Amazon template: Length Length Unit of Measurement Height Height Unit of Measurement Width Width Unit of Measurement You should only send these item dimensions if an item has all 3 dimension values populated. Otherwise, you should send blank values for all 3 dimensions. To
