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I am a disabled traveller, what help can I expect onboard and at the Terminal?

April 26, 2017disabled expect help onboard terminal Traveller

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I am a disabled traveller, what help can I expect onboard and at the Terminal?

1 Answer

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If you or someone you are booking for has limited mobility or some other physical characteristic which makes travel more difficult than it is for others, it may be that some aspects of our services will pose problems. We welcome such customers and will offer whatever help we can. Often the problems can be overcome. However, please note that we need to know about your requirements before your booking becomes final. We cannot make special arrangements on the day you travel for requirements we do not know about beforehand. If it is possible, in our view, to adjust the service you are booking to accommodate your requirements at no extra cost, we will do so. Please contact us at (+45) 3342 3010 or e-mail us at incoming@dfdsseaways.dk.