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I am a customer with Symantec-branded APM licenses. What does the End of Life (EOL) announcement mean to me?

April 26, 2017announcement APM customer eol licenses life mean symantec-branded

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I am a customer with Symantec-branded APM licenses. What does the End of Life (EOL) announcement mean to me?

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As a valued customer, it is important to inform you that the Symantec-branded APM products listed above have entered into “End of Life” (“EOL”). This means several things: Effective October 6, 2008, Symantec ceased all development of product upgrades and updates for the Symantec-branded APM products listed in the chart above. Symantec will continue to provide support services (whether you have Basic or Essential support currently) in accordance with the chart above (see answer to question “a”). No technical support or engineering support will be provided after the “End of Support Life” date except as noted below in this FAQ regarding site license and Business Critical Support customers.