I am a consumer, where is the repair order number and PIN located?
PENTAX direct consumers will need their REPAIR ORDER NUMBER and PERSONAL IDENTIFICATION NUMBER (PIN) found on the estimate or acknowledgement card sent by PENTAX to check repair status in this web site. Note – These numbers only apply if your equipment is being repaired at the main PENTAX Service Department in Colorado If you can’t find or lost your repair estimate or acknowledgement, call or email Pentax at 1-800-877-0155 or info@pentax.