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I already have a RealMusic account but need to download the latest Player. What do I do?

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• I’m using a computer running Windows XP and I can’t hear any music! A: Most probably your computer is running “Installed Support Pack 2” and your internal firewall is configured to block any RealMedia streaming. To fix this problem: • – Open Windows Firewall if it is not open: • – Click Start, and then click Control Panel. • – Click Security Center. • – Select Windows Firewall. • – Select the Exceptions tab. • – Click Add Program. • – Browse to the RealPlayer application and click OK to close the window. • – Click OK to close the Windows Firewall window. • – Close Windows Security Center.

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