I already have a broadband service with another ISP. Can I change it over to Greenbee Broadband?
To change your current broadband service over to Greenbee Broadband follow these simple steps: • Request a MAC code (Migration Authorisation Code) from your current provider. At this stage it’s important that you don’t tell them to cancel the service immediately. Most providers will automatically cancel your service once the migration to your new ISP is completed. Please check with your current ISP that this is their practice. MACs must be used within 30 days of being issued. • Sign up for Greenbee Broadband. When you do, our systems will automatically detect that you already have broadband installed on your line and prompt you for the MAC. Please enter it and complete your order. Even if you don’t have a MAC at that stage, you can proceed with your order and email it to us later. • It will take us between 7 and 10 working days to switch your broadband service over to Greenbee. You’ll receive an email from us confirming your order. You will still have broadband through your current pro