How would you rate Winglines performance for overall service provided?
Good question. You might get a pretty painted picture from most, but we all know that there are those occasional problems. Like the customer, we do not like them either, but they do unfortunately occur. When we do experience a problem, it is handled with the utmost importance to assure that it is corrected as quickly and efficiently as possible (keeping our customer’s best interest in mind). Fortunately, today we still enjoy and take pride in working with customers that we have been providing services for since we opened our doors (I believe this would best answer the question.) You have to be very selective in how you conduct business in today’s very competitive market. We are also very proud of our claims ratio due to the carriers that we have selected to represent and their procedures regarding qualification of drivers, equipment and safety.
