How would rating improve healthcare in India?
This is the first time that such grading is carried out in India. We have set standards that would suit the Indian conditions and at the same time be on par with international standards. We believe that rating will enhance the authenticity of the hospitals concerned. We would like our beneficiaries to be the end users, that is the patients, and we hope this will happen in the long run. What is a grade according to Crisil? Unlike popular belief, a grade is not a comment on the probability of outcome of any particular treatment, procedure or surgery or whether a particular hospital is suitable to treat certain ailments. It is an opinion on the relative quality of healthcare delivered by the institution. For instance, healthcare institutions graded higher would have better facilities, superior quality levels and greater consistency in service delivery compared to those in lower grades. For chain institutions, the grade assigned is applicable only for a single healthcare institution or a s