How will work performance be monitored? Will telework lead to a decline in work performance?
Ans. Generally, telework performance should be monitored in the same way main worksite performance is monitored. Optimally, performance should be monitored on a results-oriented basis (see section III under performance standards, for a discussion of management by results). The manager will have to carefully plan and identify the nature and objective of the task, perhaps by establishing deadlines or arranging for progress reports and meetings. Most studies of teleworkers have reported that telework job performance equals or exceeds pre-telework performance.
