How will this survey benefit the University of Lethbridge?
As a participant in LibQUAL+(TM) 2008, the University of Lethbridge Library will implement the measurement tool, analyse results, indentify both service strengths and areas needing improvement, and utilize this information in future planning for library services to ensure that our services are closely aligned with user expectations. LibQUAL+(TM) results will enable comparison of service quality with peer institutions, development of performance indicators, and understanding of best practices across institutions.
As a participant in LibQUAL+(TM) 2011, the University of Lethbridge Library will implement the measurement tool, analyse results, indentify both service strengths and areas needing improvement, and utilize this information in future planning for library services to ensure that our services are closely aligned with user expectations. LibQUAL+(TM) results will enable comparison of service quality with peer institutions, development of performance indicators, and understanding of best practices across institutions. In addition to the broad aggregated results for the University as a whole, the Library will be receiving analysis by disciplinary area for the information and use of the different subject liaison librarians, the objective being to understand more clearly the differing needs of the University by discipline.
