How will this survey benefit library users at Medical College of Georgia?
LibQUAL+ can identify where our services need improvement, in the view of our users. We also can compare our service quality with that of peer institutions in an effort to develop benchmarks and understanding of best practices across institutions; for this reason, several library consortia and other peer groups have chosen to participate in LibQUAL+. By acting on the information we receive from our library users and from other LibQUAL+ participants, our library can provide services that are more closely aligned with user expectations. As library services are improved, the ultimate goal is to surpass user expectations in search of excellent library services that better help users to reach their learning and research objectives.
