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How will the undertakings benefit consumers and when will these benefits become evident? Will consumers see a fall in their telephone and internet bills?

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How will the undertakings benefit consumers and when will these benefits become evident? Will consumers see a fall in their telephone and internet bills?

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Ofcom’s Strategic Review of Telecoms started by looking at what consumers want from today’s telecoms markets. Ofcom found that consumers do not just want lower prices, but also new products, and more choice. Ofcom’s Review found that the UK telecoms industry was not well-placed to deliver that. These undertakings will allow BT’s competitors to compete with it effectively. Ofcom expects effective competition to deliver lower prices and new services to consumers. For example companies are already investing, or about to invest large sums of money in new, faster broadband using local loop unbundling. As well as these early benefits, Ofcom expects that effective competition in the industry will deliver lower prices and more choice to consumers in the long-term.

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