How will the specialty pharmacy program work?
When you send your prescription into the specialty pharmacy, you will be contacted by the pharmacy. They will go over how to use the medication with you and address any questions you may have. They will then ask you what date you would like to receive your medications. They overnight the medication, at no cost to you, via UPS or Fed Ex. If the drug requires, they will pack it in dry ice. Some medications require a signature. The pharmacy will work with you on this. If you are not able to be home, you can ask them to have it shipped to a local Walgreens pharmacy for pick up. If the medication does not require a signature, UPS or Fed Ex will leave it at your doorstep. If you are uncomfortable with that, you can request that they send it with signature required. A couple of weeks before your next refill due date, the pharmacy will contact you to discuss your next shipment. The prescription will not be shipped until they can speak to the member to verify receipt.
