How will the renewals process work?
Many customers purchase Maintenance once per year. However, some customers experience incremental license growth throughout the year and need to make multiple Maintenance purchases. For these customers, the default method will be to consolidate these renewals into one renewal quote for the customer. Novell will send renewal notice to the customer prior to the expiration of the first Maintenance period due for renewal with the reminaing renewals pro-rated to consolidate as one renewal date. However, customer can request Novell to keep the multiple renewals option, if this better suits the customer’s needs.
