How will the new regulation address the issues of fraudulent telemarketing and nuisance calls?
A. The licensing of telemarketers will allow the Business Practices and Consumer Protection Authority (BPCPA) to request Criminal Record Checks and other information from applicants for telemarketer licences to ensure their legitimacy. The regulation also restricts telemarketers to specific calling times and requires them to keep records relating to each distance sales contract. The BPCPA will receive consumer complaints about telemarketers. The new regulation will allow the BPCPA to monitor telemarketers and take appropriate enforcement action for violations.
