How will the Lloyds TSB acquisition of Bank of Scotland plc affect me?
As a Bank of Scotland customer, we understand you’ll have concerns now that Halifax has become part of the wider Lloyds Banking Group. But there’s no need to worry. The conditions of your accounts and our product features will not change as a result of the Lloyds TSB acquisition itself, and you can expect the same high level of customer service from us. Obviously we do make changes to our products from time to time, and if that happens we will let our customers know. 2. Are my savings safe with Bank of Scotland plc? We’re already Britain’s largest savings provider with 300 years’ experience looking after our customers’ money. The combining of HBOS plc and Lloyds TSB creates a new group which will have a strong franchise and is expected to have excellent breadth and balance. Our aim is to be part of the leading financial services organisation in the UK using our strength and size to provide excellent customer service and create great value products for our customers. 3. I have savings a
