How will the general public be kept informed of the changes & will the Customer Centre bear the brunt of comments, complaints and queries?
We will continue to keep residents and the public informed of developments and this will include contact details of officers able to answer specialist questions and concerns over the implementation of the new authorities. If Customer Centre staff deal with initial enquiries they should refer them to the appropriate person within their authority. Teams will be established to deal with all customer issues regarding reorganisation.
Related Questions
- Is there a process to inform the public of the changes that occur from the comments they submit during public comment period and what is actually in the Final EIS?
- How will the general public be kept informed of the changes & will the Customer Centre bear the brunt of comments, complaints and queries?
- Can the Customer Centre, with its gastronomic offers, be considered as a public restaurant?
How will the general public be kept informed of the changes & will the Customer Centre bear the brunt of comments, complaints and queries?