How will the Energy Ombudsman Queenslands dispute resolution service be funded?
The office will be funded by annual membership and user-pays fees (paid quarterly in advance based on forecast operating costs for the quarter) imposed on electricity and gas retail and distribution entities supplying small customers in Queensland. Small customers are those who use up to 100 megawatt-hours of electricity per annum or one terajoule of reticulated natural gas per annum.
