How will technology support automation and optimization?
Supporting IT infrastructure, facilitated through BPM and Service-Oriented Architecture (SOA), can help to integrate systems and align them while facilitating changes when needed. BPM discipline involves the deliberate and collaborative definition, optimization, innovation, and management of end-to-end business processes. This discipline, which is increasingly technologically aided, differs from traditional functionally focused management orientations, as it views processes across business units, across product and service offerings, as well as across regions and departments. All these efforts are focused on achieving the goal of agility. Processes Do Matter! Business models are the lifeblood of any organization; they represent the fundamental structure that sets the direction for success or failure. Business processes and their associated process steps and business rules are the most elementary building blocks for an enterprise to describe their business model. The web of business pro
