How will RSA ensure confidentiality of both consumers who receive services and stakeholders who provide input regarding performance?
To ensure that personal information regarding VR applicants and consumers is not revealed during the monitoring process, the new system design will include procedures to protect the confidentiality of applicants and VR service consumers, particularly information resulting from case file reviews and interviews with consumers and stakeholders.
Related Questions
- How will RSA ensure that stakeholders who provide input to RSA during its monitoring and review activities are informed about the requirements of the Rehabilitation Act?
- How will RSA ensure confidentiality of both consumers who receive services and stakeholders who provide input regarding performance?
- What services does the Firm offer to consumers?