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How will problems be detected and communicated?

April 26, 2017communicated detected problems

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How will problems be detected and communicated?

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ANXeBusiness provides proactive monitoring of customer tunnels. Should an issue be detected and the customer needs to intervene, ANXeBusiness will contact them. Should a customer detect a problem through their viewing of their tunnels via the web site, they should call the ANX Customer Care Center and the proper review, analysis and escalation process will be initiated.