How will online services save us money or help us make more money for shareholders? What is the business value?
In considering whether you should take all or a portion of your business productivity infrastructure online, there are four areas of potential cost savings and innovation opportunities to be aware of: Finance, People, processes, and technology. Financial operations In these difficult economic times, many customers look at online services as a way to shift from the large, ‘lumpy’ capital expenditures associated with upgrading every few years to a more predictable monthly operating expense. Online services can actually do better than that – they can reduce both capex and opex budgets. And determining the size of those budgets is simpler by virtue of the all-inclusive price. No more wondering whether you’ve captured everything from hardware to software licenses to maintenance fees and support costs. Online services combine all these aspects of the cost into a single bill. People The simplified administration and offloaded operational maintenance of the services enable you to make the most
