How will Ofcom ensure that the Chinese walls between BT Group and Openreach remain in place?
The rules keeping Openreach separate from BT require some quite significant changes to be made. For example, the management team running Openreach has to be in a separate building from the rest of BT, and the staff working for Openreach will be paid according to the performance of that business unit, not of BT Group as a whole. These arrangements will be monitored by the new Equality of Access Board (EAB), and if BT’s wholesale customers feel that the arrangements are not working, they will be able to complain to the EAB or to Ofcom.
