How will my Spanish-speaking patients be able to respond to CCI collection letters?
CCI employs collection representatives who are available from 8 a.m. to 5 p.m. EST, Monday through Friday, to assist Spanish-speaking callers responding to our collection letters. [Top] Why am I required to fax a copy of a current state medical license from any one physician in my practice to MD-COLLECT during the registration process? This requirement is in place to reduce the likelihood of fraudulent or criminal usage of MD-COLLECT. For the protection of our clients, their patients, and our employees, we want to ensure that any individual using MD-COLLECT to submit accounts to CCI for collection truly represents a physician and/or physician practice. [Top] When am I billed? With MD-COLLECT, you pay as you go. Your credit card will be charged $7 per account submitted for collections. There are no contingency fees, monthly fees, or registration fees; you simply pay after you submit an account. [Top] What is MD-COLLECT’s Refund Policy All sales are final. If you should dispute a charge
